Politique de confidentialité | Electro Carbon -v2

Privacy Policy

This Electro Carbon website is provided as a service to visitors. Electro Carbon reserves the right to modify, add, or delete any information or element of this site at any time and for any reason.

All texts on the site, logos, concepts, graphics, images, sounds, information, documents, and other materials (referred to here as "elements"), as well as the selection, arrangement, and display of these elements, remain the exclusive property of Electro Carbon and its suppliers and are protected by copyright law.

Hereby, Electro Carbon authorizes you to view, copy, download, and print the documents available on this site on the express condition that these documents are used for personal, non-commercial purposes only; that they are not modified or redistributed; and that any copyright, trademark, service mark, or other notice of ownership is reproduced as it appears in these documents. Anyone wishing to obtain permission to use elements protected by copyright law, service marks, or trademarks must make a request for permission.

DISCLAIMER

Electro Carbon will make every effort to provide valid information on this website, but cannot guarantee that the elements provided are error-free, up-to-date, accurate, or complete. Any element provided on this site is provided "as is." In this regard, Electro Carbon disclaims all warranties, express or implied, concerning it. Under no circumstances shall Electro Carbon, its directors, employees, agents, sellers, or suppliers be liable, directly or indirectly, for any direct, indirect, consequential, deterrent, special, or other damages: loss of data, income, or profits; loss or damage to property; or third-party claims arising out of or in connection with the use of this website and its content or any other website accessible via hyperlink.

LINK TO THIRD-PARTY SITES

As a service to visitors, Electro Carbon may provide hyperlinks to other websites. As these hyperlinks are not under its control, Electro Carbon cannot be held responsible for the content of any website linked to it by hyperlink. Including hyperlinks on its own site does not constitute any endorsement of the content of these sites.

VISITOR COMMUNICATIONS

Any comment, feedback, information, or item submitted to Electro Carbon through this website or in association with it will be considered non-confidential. By submitting comments, feedback, information, or items to Electro Carbon, you acknowledge that Electro Carbon is free to use the content of any communication without restriction and without any obligation of compensation. Electro Carbon does not accept unsolicited ideas, work, or items. In these circumstances, you acknowledge that you are solely responsible for the risk involved in the use that may be made of any idea, work, or item distributed by you.

Electro Carbon is committed to protecting your personal data and privacy. We only use the information you provide to us to fulfill your requests and communicate with you. The personal and confidential data you entrust to us by defining your profile and requesting content on our site is exclusively intended to facilitate your visit, deliver the requested content, and communicate with you.

PRIVACY NOTICE (EMAIL)

Email messages may contain privileged or confidential information. If you are not the intended recipient of a communication or if you receive one in error, please notify the sender and destroy the message without copying or disclosing its contents.

USE OF REQUESTED INFORMATION

To deliver the requested content (documents, newsletters, etc.) and to constantly improve it, we need certain information about you. Your name and phone number are necessary for us to contact you in case of delivery issues with the requested content and also for promotional purposes by Electro Carbon only. Your email address is essential for content delivery on this site and for promotional purposes if explicit permission has been granted. We retain this information to allow you to reuse it, without time limitation, to request content on our site.

Cookies, commonly known as cookies, are information that an http/https server stores on the hard drive of your computer or mobile device to identify you. Our cookies do not contain confidential information but simply a number that allows Adviso to identify you and suggest content that may interest you, making your visit more enjoyable and user-friendly. Most browsers automatically accept cookies.When you visit our website, we set up our own cookies (called internal cookies) as well as third-party cookies on your browser or device. Some of these cookies are automatically deleted at the end of your browsing session, while others may remain on your device for up to 24 months or until you delete them.

Below, we explain the reasons why we use these cookies on our website.

ESSENTIAL COOKIES

We use "essential" cookies to ensure the proper functioning of our website. These cookies are necessary for fundamental functions such as navigating the pages of our site and accessing secure areas. It is not possible to disable the use of these cookies.

PREFERENCE COOKIES

We use so-called "preference" cookies to identify you during your subsequent visits to our website while preserving your preferences and agreements. In particular, we use a persistent cookie to record basic information about you, such as your recent searches or preferred language. This allows us to maintain a history of your interactions, such as past discussions.

ANALYTICAL COOKIES

We use analytical cookies to produce aggregated statistical data regarding traffic and visitor behavior on our website. We use Google Analytics and WIX analytics to obtain essential information such as the number of visitors, peak times of day, duration and frequency of visits, pages viewed, and search terms used. Google Analytics helps us better understand how users interact with our website. The data collected also includes elements such as your IP address, geographic location, browser information, device identifiers, and the sites you visited before and after ours.

ADVERTISING COOKIES

Advertising cookies play a significant role in allowing us to offer ads tailored to your preferences and interests. They also help us limit the frequency of the same ad being shown to you, evaluate the effectiveness of our advertising campaigns and content, analyze traffic generated by emails to improve our offering, understand the journey on our site, and ultimately offer a personalized experience.

You can manage the use of cookies on the electrocarbon.ca website by clicking (link).

PROTECTION OF YOUR CONFIDENTIAL DATA

Electro Carbon retains personal data for a reasonable period, whether to allow you adequate access to websites, fully respond to your requests, achieve the stated objectives, or comply with legal requirements, depending on the longest timeframe. Only relevant staff members have access to the data when necessary to perform their service-related tasks and in accordance with the objectives stated in this privacy policy, subject to the following.

We never share your personal data with third parties outside of Electro Carbon without your consent, except in the following cases, and only if these third parties have implemented appropriate security measures to ensure at least the same level of security as ours:

Our suppliers, who have been selected to perform certain functions on our behalf, such as data processing and storage, service quality analysis, tracking and managing applications and recruitment processes, are subject to security measures. We ensure that these third parties only have access to information strictly necessary for the performance of the agreed services. Moreover, they can only use your information within the scope of the objectives we have defined, and they must comply with personal data protection standards in accordance with applicable laws, thereby ensuring a level of security and protection equivalent to that described in our privacy policy;

Agents, service providers, and consultants will be contractually obligated to use the personal information provided to them only for the purpose of providing specific services. They also commit to maintaining confidentiality in accordance with this policy and to return or destroy personal information at the end of the business relationship. Any violation or attempted violation of these confidentiality obligations, when these actors are under the responsibility of agents, service providers, and consultants, must also be reported to Electro Carbon.

We observe strict security measures regarding the storage and disclosure of the information you have provided us with, to prevent unauthorized access. Therefore, we may ask you to prove your identity again before delivering confidential information to you or modifying it at your request.

TRANSMISSION OF YOUR INFORMATION TO THIRD PARTIES

By ensuring the highest confidentiality, Electro Carbon undertakes not to disclose or market to third parties any information about you, except under a legal constraint (through testimony in court, interrogation, request for documents, subpoena, request for civil inquiry, or similar procedure following an order from a competent court, or to comply with applicable conditions imposed by a government body or other regulatory authority, or other legal obligations).

CONTACTING THE PERSONAL INFORMATION PROTECTION OFFICER

This policy outlines our procedures for collecting and processing your personal data. We have included details on how we preserve your privacy and your rights regarding your personal data. Electro Carbon reserves the right to modify its privacy policy at any time. In this case, it will notify all concerned parties.

At any time, you can view, modify, or request the removal of all your confidential data. Feel free to contact our data protection officer.

Personal Information Protection Officer: responsableprp@electrocarbon.ca